Last updated: October 2026
This Privacy Policy explains how Doha Scent collects and uses personal information when you visit or place an order through aurabella.qa.
We aim to handle personal information in accordance with applicable laws in the State of Qatar, including Law No. 13 of 2016 concerning Personal Data Privacy Protection.
Information We Collect
We only collect information reasonably necessary to provide our services. This may include:
- Name
- Email address
- Phone number
- Delivery address
- Order details
We do not sell customer personal information.
How We Use Your Information
We may use the information you provide to:
- Process and deliver your order
- Contact you about your order
- Provide customer service
- Manage customer login/account functions where used
- Prevent unauthorized or abusive activity
- Meet applicable legal or accounting requirements
Payment Information
Doha Scent currently offers Cash on Delivery. We do not currently collect or store customers' credit-card information through the Doha Scent website.
If online payment services are introduced in the future, this Privacy Policy will be updated accordingly.
Delivery
Information needed to complete an order, such as your name, phone number and delivery address, may be provided to the person or delivery service responsible for completing your delivery. Only information reasonably necessary for delivery should be shared.
Website Security
Our website may process limited technical information automatically where necessary to maintain security and prevent misuse, for example to limit repeated login attempts. We do not use this technical security information to create advertising profiles.
Cookies and Language Preferences
Doha Scent uses limited cookies and browser storage for website functionality.
For example, our English/Arabic language feature uses browser storage and Google Translate technology to remember the selected language. Essential session technology may also be used for website functions such as login and shopping activity.
We do not currently claim to use advertising or marketing cookies unless such services are added in the future.
You can remove cookies or stored website data through your browser settings, although this may affect features such as language preferences, login sessions or shopping functionality.
Data Retention
We retain order and customer information only for as long as reasonably necessary to operate our business and meet applicable legal, accounting and customer-service requirements.
Your Rights
Subject to applicable Qatari law, you may request access to or correction of personal information relating to you and may make other privacy requests permitted by law.
Privacy Questions or Complaints
Email: info@aurabella.qa
Location: State of Qatar
Changes to This Policy
We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be published on aurabella.qa.